March 6, 2024
Improve Your VIP Experience with the New AppFolio App
We’re happy to announce that VIPs (current and future residents) now have access to the AppFolio resident portal app. This app allows our VIPs to manage their living experience more easily. From paying rent to submitting maintenance requests, these common activities can all be handled conveniently right from the AppFolio app.
Here are some of the top ways VIPs can take advantage of the AppFolio app.
Pay Rent
- VIPs can set up automatic payments to make paying rent effortless.
- Bank accounts, credit cards, and debit cards can all be linked to resident accounts as convenient payment options.
- All current and previous balances, as well as payment history, can be viewed at any time.
Submit Maintenance Requests
- VIPs can submit maintenance requests through the app. The status of the request (complete, pending, etc.) can also be seen.
- This feature makes it easy to submit and manage your requests to ensure you get the fast service you deserve.
Manage Renter’s Insurance
- VIPs can access their current renter’s insurance policy as well as update the policy provider or information as needed.
VIPs can also do the following through the app:
- Contact the office via phone or text
- Submit notice to vacate
- Update profile information and contact preferences
At Artists Village Apartments, we’re always looking for ways to improve the lives of our VIPs. We hope that the AppFolio app makes living with us even better! If you’re looking for apartments in Santa Ana, call us today for a tour.
At Artists Village Apartments, we are committed to providing our VIPs with the best tools to manage their apartment homes effortlessly. We want to highlight the various ways you can handle your monthly rent, including some exciting benefits that help you build your financial future just by living with us. 1. The AppFolio Resident Portal App The easiest way to manage your living experience is through the AppFolio app. It is a one-stop shop for your most frequent needs: Convenient Payments: Set up one-time or automatic payments using a bank account (e-check), credit card, or debit card. Split Payments with Flex: We have integrated Flex directly into your AppFolio app. This service allows you to split your rent into two payments throughout the month. Flex pays your rent to us in full and on time, while you pay them back on a schedule that fits your cash flow. Full Transparency: View your current balance, previous statements, and full payment history anytime. 2. Build Your Credit for Free with Pinata Your consistent rent payments should work for you. We are proud to o ffer Free Positive Rent Payment Reporting to major credit bureaus through our partner, Pinata . How it works: You will receive an email invitation from Pinata to sign up for this service. Once you are enrolled, your on-time payments are reported to the credit bureaus. The Benefit: This helps you build your credit score over time without any extra cost. It is our way of rewarding your reliability and helping you reach your long-term financial goals. (Please note: we do not utilize any resident reward or marketplace features through Pinata; this service is strictly for your credit reporting benefit.) 3. More Ways the App Helps You Beyond payments, the AppFolio app remains your primary tool for staying connected with our Santa Ana community. You can: Submit Maintenance Requests: Easily upload photos and descriptions of any needed repairs. Manage Renter's Insurance: Access your policy or update your provider details. Stay Informed: Contact the office via text or phone, update your contact preferences, and access your lease documents. At Artists Village, we treat every resident like a VIP. Whether you are looking for more flexibility with Flex or looking to boost your credit score through Pinata, we are here to support your lifestyle.
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