PRIVACY POLICY

Effective Date: May 22, 2025

Version: 2.0

Artist Village Apartments respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information that you provide to us through our website.

This policy applies only to Artist Village Apartment’s website and services. It does not apply to the practices of third-party websites or companies that Artist Village Apartments does not own or control, or to individuals that we do not employ or manage. In this Privacy Policy, Artist Village Apartments is referred to as “the Community.”

1. Information We Collect

We collect personal information directly from you and automatically through your use of our website. This includes:

• Identifiers: Name, email address, phone number.
• Internet or Network Activity: IP address, cookie data, browser type, and interactions with our website.

We collect this information to verify identity and provide information about our apartments for rent.

2. Use of Personal Information

We use your personal information to:

• Provide and manage our services
• Communicate with you about your inquiry or tour
• Maintain website functionality and improve user experience
• Conduct marketing campaigns, including retargeting ads on social media platforms

We limit access to personal information to employees and agents with a business need to know. These individuals are bound by confidentiality obligations.

3. Sharing and Disclosure of Personal Information

We may disclose personal information to:

• Service Providers and Vendors: For business operations, or website analytics.
• Legal Authorities: When required to comply with subpoenas, legal processes, court orders, or to protect the safety and rights of others.

We may share personal information with third-party platforms to serve you targeted advertising across social media and other digital channels. However, we do not sell your personal information for monetary value. 

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request we delete the personal information we have collected from you.
• Right to Correct: Request we correct inaccurate personal information we maintain.
• Right to Opt-Out: We do not sell personal information; therefore, there is no need to opt out.
• Right to Limit Use of Sensitive Information: You may request that we limit our use of sensitive personal information to what is necessary to provide our services.
• Right to Non-Discrimination: You have the right to receive equal service and pricing even if you exercise your privacy rights.

To submit a privacy-related request, please contact us at artists-village-apartments@rent.dynasty.com. We will verify your identity before processing any requests and may deny your request if we cannot verify your identity.

5. Notice at Collection

At or before the time personal information is collected, the Community provides consumers with a clear and conspicuous notice that identifies:

• The categories of personal information we collect.

This notice is provided through links on our website where personal information is collected, such as contact forms, leasing inquiries, and tour request forms.

6. Global Privacy Control (GPC)

The Community honors Global Privacy Control (GPC) signals. If your browser or browser extension supports GPC and you enable it, we will treat this signal as a valid request to opt-out of any sale or sharing of your personal information, where applicable under the law.

7. Sensitive Personal Information

We may collect certain sensitive personal information as defined by the CCPA, including but not limited to:

• Geolocation data

We use sensitive personal information solely for purposes that are reasonably necessary and proportionate to provide our services or for other permissible uses under CCPA.

Right to Limit Use: You may request that we limit our use of sensitive personal information to only what is necessary to perform our services. Contact us at [insert contact method].

8. Categories of Personal Information Collected

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Providing services and communications

The retention period for each category is based on:

• The sensitivity of the data
• Operational and legal requirements

You may request deletion of your personal information at any time by contacting us using the methods listed in Section 15.

10. Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access or disclosure. These include encryption, secure servers, and regular internal security audits.

11. Children’s Privacy

The Community is committed to protecting the privacy of children. Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

12. Links to Other Websites

On our Website, you may have the opportunity to follow a link to other websites. These sites may not be hosted or controlled by the Community, and we are not responsible for their privacy practices. Please review their privacy policies before providing any information.

13. International Users

This Website and the services on it are targeted for users in the United States. By using this Website or its services, you consent to the transfer of your information to the United States, which may not provide the same level of data protection as your home country.

14. Authorized Agents

California residents may use an authorized agent to submit a privacy rights request on their behalf. The agent must provide written permission or a valid power of attorney. We may verify both the agent’s and the requestor’s identity.

15. Methods for Submitting Consumer Requests

You may submit CCPA/CPRA-related requests via:

• Toll-Free Phone Number: (657) 279-4162
• Online Form
• Email

We confirm receipt of your request within 10 business days and respond within 45 calendar days.

16. Accessibility

This Privacy Policy is designed to be accessible to individuals with disabilities. If you require it in an alternative format, please call us. 

17. Financial Incentives

The Community does not offer financial incentives, price differences, or service level differences in exchange for the retention or sale of personal information. If this practice changes, we will provide an explanation of the program, including how to opt-in and how to withdraw, along with a good faith estimate of the value of the personal information.

18. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Your continued use of our website after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions or requests related to this Privacy Policy or your personal information, please contact us at:

Artists Village Apartments

300 West 2nd Street, Santa Ana, CA 92701

(657) 279-4162